Signtek Privacy Policy
1. Who We Are
Signtek is a UK-based signage company committed to delivering high-quality,
sustainable solutions for businesses and communities. We take your privacy seriously and are
dedicated to protecting your personal data.
2. What This Policy Covers
This policy explains:
• What personal data we collect
• How we use it
• Your rights under UK GDPR
• How to contact us about your data
3. What Data We Collect
We may collect and process the following types of personal data:
• Name, email address, phone number
• Business or organisation details
• Enquiry or order information
• Website usage data (via cookies and analytics)
• Payment and delivery details (for transactions)
We do not collect sensitive personal data unless explicitly required and consented to.
4. How We Use Your Data
We use your data to:
• Respond to enquiries and provide quotes
• Process orders and deliver signage products
• Improve our website and services
• Send updates or marketing (only with your consent)
• Meet legal and regulatory obligations
We never sell your data or share it with third parties for unrelated marketing purposes.
5. Legal Basis for Processing
We process personal data under the following lawful bases:
• Consent (e.g. newsletter sign-up)
• Contract (e.g. fulfilling an order)
• Legal obligation (e.g. tax records)
• Legitimate interests (e.g. improving customer service)
6. Data Sharing
We may share your data with:
• Trusted service providers (e.g. couriers, payment processors)
• Regulatory bodies if required by law
All partners are vetted for GDPR compliance and data security.
7. Data Retention
We retain personal data only as long as necessary:
• Enquiries: up to 12 months
• Orders and contracts: up to 6 years (for legal compliance)
• Marketing preferences: until you unsubscribe
8. Your Rights
You have the right to:
• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with the ICO
To exercise your rights, email: accounts@signtek.co.uk
9. Cookies and Website Analytics
Our website uses cookies to improve user experience and gather anonymous analytics. You can manage
cookie preferences via your browser settings. For more details, see our [Cookie Policy].
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including
encryption, access controls, and staff training.
11. Contact Us
For privacy-related queries, contact:
Data Protection Officer
Signtek, Unit 5E Southbourne Business Park, Courtlands Road, Eastbourne BN22 8UY Email:
accounts@signtek.co.uk
Last updated: 15 September 2025
